Impactful oral healthcare for your residents

Let’s talk about your home’s oral health strategy.

You understand first-hand what residents need, what families worry about and the burden it places on your team. North Star brings proactive clinical care, appropriate intervention and ongoing oral health management to your home, supporting residents and reassuring families.

Request a conversation
A carer and a smiling older woman together

For your residents

Impactful oral healthcare, delivered within your home.

You understand first-hand what residents need, what families worry about and the burden it places on your team. An impactful oral health strategy for your residents should not add unnecessary burden.

North Star Dental Group Ltd is registered with the Care Quality Commission (CQC). View our CQC registration →

North Star is an innovative preventive oral health service for adults, delivered directly within your home. We provide:

  • Reduced logistical burden on your team whilst strengthening your approach to oral healthcare
  • Free oral health assessments with tailored care plans
  • Appropriate treatment with PREVORA (100mg/ml Dental Solution), applied to the teeth in a minimally invasive way. Find out more about Prevora ↗
  • Ongoing reviews, referral support and clear documentation, strengthening your outcomes for CQC
  • Monthly subscription payments for residents or families: nothing to pay for the home

A little more detail

How the service works.

What happens, step by step?

  1. 01

    Talk about your home

    We start with a conversation about your residents, your team and how visits could fit around life in the home.

  2. 02

    Service Introduction

    North Star introduces the service to residents and families and answers questions, ensuring your team isn’t left explaining it alone.

  3. 03

    Assessments and tailored care plans

    Every resident who chooses to take part has a free oral health needs assessment which identifies individual needs, with treatment plans where clinically appropriate.

  4. 04

    Next steps

    For those who wish to progress, a subscription agreement is confirmed, consent is obtained and the first treatment is booked. Regular reviews follow, with referral support when further dental care is needed.

Subscription prices will range between £35-£45 per month depending on the recommended treatment plan.

Meet the team

  • Lara
    Lyons-Hancock    Managing Director
  • Ben
    Atkins    Clinical Director / CQC Nominated Individual
  • Deborah
    Bate    CQC Registered Manager
  • George
    Whitcroft White    Operations Director
  • Oliver
    Dennis    Chairman

Start here

Tell us about your care home.

Let us know more and we will arrange a time to talk.

  • Support for your residents
  • Practical arrangements for your team
  • Information for residents and families

We will respond and confirm availability for an initial meeting. An enquiry does not mean commitment to use this service.

Please do not include any medical information. Registering your interest does not book an assessment or treatment, provide consent for treatment, or start a subscription.

Before we meet

Your questions, answered.

How do we introduce this service?

Very little is required from you and your team. After your residents have completed our free oral health needs assessment, and the consent and subscription paperwork is in place, we will work with you to organise dates and treatment areas so residents can benefit from ongoing Prevora treatment.

How much will the service cost?

The monthly cost of the service will vary per resident according to the free oral health needs assessment, ongoing reviews and subsequent number of recommended annual treatments. Monthly subscription prices will vary between £35-£45.

How will residents and families make a decision?

Residents and families will have the opportunity to meet with the North Star team to ask any questions. After the free assessment our clinical team will recommend an appropriate treatment plan.

Residents, their families and/or lasting powers of attorney can then make a decision to subscribe for ongoing treatments (cooling off periods will apply).

What is the consent process?

Given the vulnerable residential population, North Star will always operate with the highest standards of governance. Consent for the initial assessment and onward treatment will be required before they take place.

How do payments for the service work?

For ease, the service is offered on a monthly subscription plan. Payments will be organised directly between North Star and the resident and/or families and/or lasting powers of attorney - nothing to action for you or your team.

How do residents start or stop this service?

We will work with you to provide ongoing initial free assessments for residents who would like to access the service.

Residents, families or lasting powers of attorney can cancel the subscription at any time.

Where can I learn more about Prevora?

Please click here ↗ for more information.

Does an enquiry commit our care home to using this service?

No. An enquiry is simply a request for a conversation about the service and how it could work for your home.

Where can I get in touch if I have further questions?

Please click on this link, register your details and the North Star team will get in touch.

Privacy information.

Who we are. North Star Dental Group Limited (company number 16854600, registered office 318 East Lancashire Road, Swinton, Manchester M27 0LJ) is responsible for the details you give us through our website and invitation pages.

What we collect. The details you enter in our forms, such as your name, role, care home, postcode, email address and telephone number. If you reached us through a personal invitation page, your name, role, care home, the home’s address and its main phone number are filled in from the public care home listings North Star used to invite you.

Why we use them. To reply to your enquiry, arrange a visit or a conversation with our team, and keep a record of our contact with you. When you tick the box on our forms, we rely on your agreement, which you can withdraw at any time by contacting us. To invite care homes, we rely on our legitimate interest in introducing our service to them.

Please do not send medical information through our website or invitation pages.

Who we share them with. Only organisations that help us run our website, invitation pages and enquiry records, such as our hosting and customer records providers.

How long we keep them. Only for as long as we need them for the purposes above, or for as long as the law requires.

Your rights. You can ask to see the details we hold about you, to correct them, to have them deleted, to restrict or object to how we use them, and to receive a copy. To ask, email deborah@northstardentalgroup.co.uk or write to us at our registered office. If you are unhappy with how we handle your details, you can complain to the Information Commissioner’s Office at ico.org.uk ↗.

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